Privacy Policy

Privacy Policy – Chennai MindHub

Effective Date: [Insert Date]

At Chennai MindHub – Centre for Online Counselling, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Phone number

• Email address

• Any information you voluntarily provide through forms or messages

Sensitive Information

During counselling sessions, you may share personal or sensitive mental health information. This information is handled with strict confidentiality.

Technical Information

• IP address

• Browser type

• Device information

• Pages visited on our website

2. How We Use Your Information

We use your information to:

• Provide counselling services

• Respond to your inquiries and appointment requests

• Improve our website and services

• Communicate important updates or information

3. Confidentiality of Counselling

We respect your privacy and maintain strict confidentiality of all counselling sessions. Your personal information and session details will not be shared with anyone without your consent, except where required by law or in cases of risk of harm.

4. Sharing of Information

We do not sell, trade, or rent your personal information to others.
We may share information only in the following cases:

• With your consent

• To comply with legal obligations

• To protect safety and prevent harm

5. Data Security

We take appropriate measures to protect your data from unauthorized access, loss, or misuse. However, no online platform can guarantee 100% security.

6. Cookies and Tracking

Our website may use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.

7. Third-Party Services

Our website may contain links to third-party platforms (such as WhatsApp or appointment tools). We are not responsible for the privacy practices of these external services.

8. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

To exercise these rights, please contact us.

9. Contact Us

If you have any questions about this Privacy Policy or your data, you can contact us:

Chennai MindHub – Centre for Online Counselling
Phone / WhatsApp: 7338931064
Email: mindhubcentres@gmail.com

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.